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Terms of Service

These Terms govern your access to and use of UnfollowMonkey, including follower tracking, account dashboards, and paid subscriptions.

Last updated: 2026-05-16

1. Scope

UnfollowMonkey helps users monitor follower changes on X/Twitter and receive dashboard or DM notifications.

By using the service, you agree to these Terms and to our Privacy Policy.

2. Eligibility

You must be at least 16 years old, or the minimum digital-consent age in your country if higher.

You are responsible for ensuring your use complies with local law.

3. Account Access

Authentication is handled through X/Twitter OAuth with Supabase session management.

You are responsible for securing your X account and any credentials under your control.

4. Plans, Limits, and Billing

All plans require following @unfollowmonkey for DM delivery; the free plan includes monthly checks.

Paid plans are billed monthly and check frequency depends on the selected plan (Light monthly, Chimp weekly, Kong daily).

Accounts above the selected plan limit are unsupported and may be disabled.

Plan limits, follower caps, check frequency, free-plan capacity, and eligibility requirements may change as the service, third-party APIs, operating costs, or abuse-prevention needs change. Material paid-plan reductions will be published or communicated where reasonably possible.

5. Refunds and Cancellation

You can cancel your subscription at any time from Stripe customer portal.

When cancellation applies to an already-paid period, pro-rata refunds may be granted based on unused subscription time.

Mandatory consumer rights under applicable law always remain preserved.

6. Service Availability

The service is provided on a best-effort basis and depends on third-party APIs and infrastructure.

We may update, suspend, or discontinue features to preserve security, compliance, or operational reliability.

If we permanently discontinue the paid service for convenience before the end of a paid subscription period, we will provide a pro-rata refund for unused paid time, unless access ended because of breach, abuse, non-payment, or a legal requirement.

7. Acceptable Use

You may not use the service for unlawful activity, credential abuse, scraping attacks, service disruption, or attempts to access data you are not authorized to access.

You must not interfere with platform limits, anti-abuse controls, or third-party provider policies.

8. Third-Party Services

UnfollowMonkey relies on X/Twitter, Supabase (self-hosted), Stripe, twitterapi.io, Microsoft Azure hosting, and Umami analytics.

Third-party services are governed by their own terms and privacy practices.

9. Suspension and Termination

We may suspend or terminate access for violations of these Terms, legal obligations, abuse, or technical risk.

You can stop using the service and request account deletion at any time.

10. Liability

To the extent permitted by law, the service is provided 'as is' and without warranties of uninterrupted or error-free operation.

Nothing in these Terms excludes liability that cannot be excluded under applicable mandatory law.

11. Governing Law and Venue

These Terms are governed by Swiss law.

Courts in Zurich, Switzerland have jurisdiction, subject to mandatory consumer protection rights and local venue rights that cannot be waived.

12. EU/EEA Regional Terms

Users in the EU/EEA benefit from mandatory consumer and data-protection rights under applicable law, including GDPR.

Where mandatory EU rules conflict with these Terms, mandatory EU rules prevail.

13. France Regional Terms (Mentions lรฉgales)

Publisher: Paul-Louis Hery, Zurich, Switzerland.

Hosting provider: Microsoft Azure (Germany/EU region).

Contact: legal@unfollow-monkey.com (legal notices) and support@unfollow-monkey.com (support requests).

14. US Regional Terms

If you are a US user, state consumer protection laws may grant additional rights depending on your state of residence.

California users may have additional privacy rights described in the Privacy Policy.

15. Contact and Updates

Questions about these Terms can be sent to legal@unfollow-monkey.com.

We may update these Terms at any time. Updates are published on this page with a new effective date (website notice only).